Last updated: June 18, 2026
Chef Catherine, located at 5731 Dwinnell St, Houston, Texas 77023, respects your privacy. This policy describes how information is handled when you visit our website, submit an order request, contact us, or purchase from us.
Information we collect
- Contact details such as your name, email address and phone number.
- Order details, pickup location and date, product choices and notes you provide.
- Payment status and transaction references supplied by our payment provider. We do not store full card numbers.
- Technical information ordinarily recorded by hosting and third-party services, such as IP address, browser, device and access time.
How we use information
We use information to respond to you, review and fulfill orders, arrange pickup, process payment, provide customer service, prevent fraud, maintain records, comply with law and improve our services.
Service providers
Retention and security
We retain order and transaction records for as long as reasonably needed for customer service, tax, accounting, dispute and legal purposes. General inquiries are deleted when no longer needed. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You may ask to access, correct or delete information we hold about you, subject to legal recordkeeping requirements. Where applicable law grants additional privacy rights, you may exercise them without discriminatory treatment.
To make a request, email chefcatherine@chef-catherine.com. We may need to verify your identity before completing a request.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy as our services or legal obligations change. The date above identifies the current version.
Contact
Chef Catherine · 5731 Dwinnell St, Houston, TX 77023 · +1 (832) 724-5380 · chefcatherine@chef-catherine.com