Scope
These Terms and Conditions (T&Cs) apply to all sales of products and services carried out on www.chef-catherine.com. By placing an order, you acknowledge that you have read, understood, and accepted these T&Cs without reservation.
Products and Services
Chef Catherine offers food products, workshops, and related services. Product descriptions and photos are provided for illustrative purposes only and may vary slightly.
Orders
Orders are placed exclusively through the website. Confirmation is sent by email once payment has been received. Chef Catherine reserves the right to refuse or cancel any order in case of non-payment, fraud, or misuse of the ordering system.
Prices
Prices are listed in euros, inclusive of applicable taxes. Shipping costs are displayed before order confirmation.
Payments
Payments are made securely online via the methods available (credit card, PayPal, etc.). The customer guarantees that they are authorized to use the chosen payment method.
Delivery
Products are delivered to the address indicated at checkout. Estimated delivery times are provided but may vary due to third-party carriers. Chef Catherine cannot be held liable for delays beyond its control.
Right of Withdrawal
In compliance with consumer law, customers have 14 days from receipt to withdraw from the contract. This right does not apply to perishable goods or dated workshops/events. If applicable, customers must notify Chef Catherine of their withdrawal and return the product in its original condition.
Refunds
Refunds will be issued within 14 days of receipt of the returned goods, using the same payment method as the original purchase.
Legal Warranties
Products benefit from legal warranties of conformity and against hidden defects, as provided under applicable consumer law.
Liability
Chef Catherine cannot be held responsible for damages resulting from misuse of products or non-compliance with usage instructions.
Governing Law and Jurisdiction
These T&Cs are governed by French law. Any dispute shall be subject to the exclusive jurisdiction of the courts located in [City, Country].